Kora Privacy Policy

Last updated: Feb 5, 2026

This Privacy Policy explains how Kora Home AI Inc. (“Kora,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you use the Kora mobile app, web app, devices, APIs, and related services (collectively, the “Service”). It also describes your choices about how your personal information is used and disclosed.

By accessing or using the Service, you agree to the terms of this Privacy Policy.

1. Personal Information We Collect

Information You Provide to Us

We collect personal information you provide directly, such as:

• Contact information: name, email address, phone number, billing and mailing addresses;
  
• Account details: username, password, profile data, household or family preferences;
  
• User content: calendar events, tasks, to-do lists, shopping lists, photos, meal plans, and other content you upload or create;
  
• Transactional data: subscription status, purchase history, and related billing information;
  
• Payment data: card information processed by third-party payment providers (we do not store full card numbers);
  
• Communications data: messages and correspondence when you interact with Kora support or communicate through the Service;
  
• Marketing data: preferences for receiving communications and interactions with them.
  

Information About Others

If you invite or add other household members or contacts to Kora, you may provide information about those individuals. Please ensure you have permission to share that information.

Information Collected Automatically

We and our partners automatically collect:

• Device data: device type, OS, model, browser, screen dimensions, IP address, language settings;
  
• Usage data: features used, logs, interaction patterns;
  
• Location information: approximate location based on IP or geolocation when permitted;
  
• **Server logs and error data.
  

2. Tracking Technologies

We and our providers use cookies, web beacons, local storage, and similar technologies to support the Service, maintain session state, and collect analytics.

3. How We Use Your Personal Information

We use personal information to:

• Provide, operate, and maintain the Service;
  
• Personalize and improve the user experience;
  
• Process transactions and manage subscriptions;
  
• Communicate with you regarding the Service, updates, and support;
  
• Enable integrations with calendars, shopping, or third-party tools you connect;
  
• Conduct research and analytics to enhance Kora; and
  
• Detect, prevent, and respond to fraud or security issues.
  

4. Marketing and Advertising

With your consent, we may use your information to send marketing communications. You may opt-out of marketing emails or SMS at any time. Some advertising partners may use cookies or similar technologies to deliver interest-based ads in accordance with your choices.

5. How We Share Your Personal Information

We may share personal information with:

Service Providers

Third parties that help operate, host, manage analytics, process payments, or support the Service.

Integrations You Authorize

If you connect third-party services (e.g., calendar sync, shopping, voice assistants), we may share necessary data to enable functionality.

Advertising Partners

For interest-based advertising when permitted.

Legal and Safety

To comply with legal obligations, protect rights and safety, and respond to lawful requests.

Business Transfers

In connection with a merger, acquisition, or sale of assets, subject to required protections.

6. Retention

We retain personal information as long as necessary to fulfill service purposes, comply with legal requirements, resolve disputes, and enforce agreements.

7. Your Choices

You may:

• Review and update account information via profile settings;
  
• Opt-out of marketing communications;
  
• Disable precise geolocation through device settings;
  
• Manage or delete cookies via browser settings;
  
• Request deletion of your content or closure of your account by contacting us.
  

8. Other Sites and Services

The Service may contain links to third-party websites and services. We are not responsible for their privacy practices.

9. Security

We use administrative, technical, and organizational safeguards to protect your personal information, but no system is completely secure.

10. International Data Transfers

We may transfer personal information to jurisdictions outside your home country where privacy laws may differ.

11. Children and Teens

The Service is not intended for users under the age of 13. If you’re a parent or guardian and believe your child provided personal information without consent, contact us to request deletion.

12. Changes to This Privacy Policy

We may modify this Privacy Policy at any time. Updates are effective when posted with a revised “Last Updated” date.

13. Contact Us

If you have questions or concerns about this Privacy Policy:

Email: privacy@korahome.ai